Terms of service
Overview
This website is owned and operated by Layla Poet (ABN 21 236 340 774).
Layla Poet provides this website, together with its related content, products and services (the “Services”), to offer a curated online shopping experience.
These Terms of Service, together with any policies referenced, set out the terms on which you may access and use the Services. By accessing or using this website, you agree to these Terms. If you do not agree, please do not use the Services.
Access and Use
By using the Services, you confirm that you are at least 18 years of age or have permission from a parent or guardian.
You are responsible for ensuring that any information you provide is accurate, current and complete, and for maintaining the security of any account or login details associated with your use of the Services.
Products and Information
Every effort is made to display products as accurately as possible. However, colours, textures and details may vary depending on your screen, device or settings.
Product descriptions, pricing and availability may change at any time without notice. Layla Poet reserves the right to limit, modify or discontinue products at its discretion.
Orders and Payment
Placing an order constitutes an offer to purchase. Orders are not accepted until payment has been received and confirmation has been issued.
Layla Poet reserves the right to refuse or cancel any order, including where pricing, availability or product information is incorrect. If an order is cancelled, any payment received will be refunded.
Returns and exchanges are subject to the Refund Policy, available on our website.
Shipping and Delivery
Delivery timeframes are estimates only and are not guaranteed. Layla Poet is not responsible for delays caused by shipping carriers, customs processing or circumstances outside reasonable control.
Risk of loss passes to you once an order has been handed to the carrier.
Wear and Care
Our pieces are made using considered materials and techniques. Natural fibres, hand finishes and garment dyes may result in subtle variations in colour, texture or appearance. These variations are a natural part of the garment and not considered faults.
To preserve the life of your piece, please follow the care instructions provided. Layla Poet is not responsible for damage resulting from improper care, washing or wear.
Australian Consumer Law
Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under Australian Consumer Law, including guarantees relating to acceptable quality, fitness for purpose and correspondence with description.
Disclaimer
The Services and products are provided on an “as is” and “as available” basis.
While reasonable care is taken to ensure information on the website is accurate and current, Layla Poet does not warrant that all content is complete, error-free or suitable for every purpose.
Limitation of Liability
To the extent permitted by law, Layla Poet is not liable for any indirect, incidental or consequential loss arising from your use of the Services or purchase of products.
Where liability cannot be excluded, Layla Poet’s liability is limited to the repair, replacement or refund of the relevant product or service, as determined in accordance with Australian Consumer Law.
Intellectual Property
All content on this website, including text, imagery, branding and design, is owned by Layla Poet or its licensors and is protected by Australian intellectual property laws.
Content may not be reproduced, distributed or used for commercial purposes without prior written permission.
Third-Party Services and Links
The website may contain links to third-party websites or services. Layla Poet is not responsible for the content, accuracy or practices of third parties.
Use of third-party services is at your own discretion.
Feedback
Any feedback, reviews or suggestions submitted may be used by Layla Poet for business and promotional purposes, without compensation.
Privacy and Policies
Personal information collected through the Services is handled in accordance with our Privacy Policy, available on our website.
Returns, exchanges and refunds are governed by our Refund Policy, which forms part of these Terms.
Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
Changes to These Terms
Layla Poet may update these Terms from time to time. The most current version will always be available on this website. Continued use of the Services constitutes acceptance of any updated Terms.
Contact
For questions regarding these Terms, please contact:
Layla Poet
info@laylapoet.com
ABN 21 236 340 774